Poorest delivery service

<p>I have placed an order with Netflorist on 24.04.2017 for my mother's birthday on 25.04.2017, it is now 15:45 in the afternoon and no delivery yet, when I called Netflorist to find out about the delivery I was told another 30 to 40 minutes. I have indicated and asked for a before 10am delivery as I wanted to surprise my mother, sadly this is not happening as the driver only left after 10am and I was told companies get their deliveries first before residential addresses. I am very disappointed with the service I received and a sorry won't make it better.... Poor poor poor...</p>