Poor service. Not recommended.

I recently had a very disappointing experience with NetFlorist.

I placed an order for flowers and chocolates to be delivered to my partner at work. Unfortunately, the delivery arrived after 5pm, which completely defeated the purpose of a workplace surprise. I then had to reschedule the delivery to the evening and have it sent to my home instead.

To make matters worse, the chocolates were missing from the order. The delivery driver assured me they would return the next day to complete the delivery—but this never happened.

Instead, I received a confirmation email stating that the full order had been delivered, despite the fact that we weren’t even home that entire day. When I followed up with customer support, they simply insisted that everything had been delivered and offered no resolution.

Overall, this experience was frustrating and disappointing. Based on this, I would not recommend NetFlorist and will not be using their services again.