Poor Service by Netflorist

28th February is my wife's last day at her work place so yesterday 26th I decided to do a little surprise for her before she leaves. I ordered some presents and flowers on Netflorist and confirmation was given that delivery would be made on 28th before 1PM.

However I just got a call today 27th February with the bad news that they won't be able to do it tomorrow 28th but on the 1st. This is a big inconvenience and a nice moment for my wife has been ruined. I surely believe Netflorist should do better.