1 reviews | Active since Jan 2020
Poor service and communication
I placed on the 22nd of May, with the initialdelivery date being 24 May. The delivery date was automatically changed on the website to 26th May, which I accepted. The gift was not delivered on the 26th, I had to call and follow up and was told that it will be delivered on the 27th. I called again on the 27th and was told it will be delievered on the 28th. No one has communicated all these delays with me! I had to call and send emails numerous times to track/checkup on delivery as the delivery was suppose to be a birthday gift.
I find this very unacceptable that almost a week later the gift has not been delivered and there is no communication from Netflorist. They changed the delivery date on their website to 26th May but they still did not meet that delivery date. I am never odering from these guys again!!
