Poor service

I ordered a few items and delivery was meant to take place on today the 05.08.2020. The items for meant my little sister who just recovered from covid. I added a card on the items and took time to compose a heartfelt message to her. In the morning my sister got a message confirming delivery from Netflourist. After that I received an email from Netflourist informing me that one of the items was “suddenly” not available and that delivery would take place the next day! ****ed off I contacted them via email and told them that this was not good enough. After which they said they would give me a voucher for R 89,95, meanwhile I paid over 1K for items that I needed delivered to my sister. To add on top of that they called to ask if they could change one of the items as they did not have stock of it.

After this my sister called me to say she’s received her items, with a blank card!!!!! Meanwhile I had written a message when I made the order! The delivery is also short of flowers that were suppose to come with it!

****ty service NEVER using them ever! First they say they will deliver on the 05.08.2020, then they communicate that this will not be the case, then they deliver again with items being replaced and some missing!!!! Super annoyed