Poor poor poor

******* service!!! My mom retired and we arranged flowers to be delivered which was confirmed, we then received a call to say that they can't tell drivers how to deliver so Alternatively we gave the Netflorist lady our home address which they called a second time to confirm for delivery. They instead delivered to the incorrect address. Today we called and they confirmed that they delivered to the wrong address. No solution to the problem and they refuse to assist yet my mom never received her flowers for her special day. Horrible that such companies can take R550 from customers and get away with it!!!! Disgusting putrid experience NETFLORIST!!!! I WISH THE CEO SAW