DH
Duane H

1 reviews | Active since Jan 2017

15 Feb 2017, 10:19

Poor & Disgraced services

<p>Morning,</p> <p>I've placed 2 orders : ********** 07 & ********** 54 on 13th Feb 2017 with Netflorist. Gifts, was for Valentine's day for my wife which we've been married for 10years. </p> <p>Very disappointed, and fuming with anger with the bad,disgraced,unreluctant,pathetic services rendered.</p> <p>My wife, went to bed with a broken heart, sad emotions and utterly disappointed in me. Because of Netflorist who promised me, that delivery will take place 14th Feb.</p> <p>After speaking numerous times with Netflorist's *********** staff, promised me that my gifts will be delivered yesterday 14th Feb before my wife leaves the offices @ 16h00 nothing.</p> <p>I spoke to so many people (Lorenzo,Nombulelo,etc) promised me delivery 14th Feb, they also said I should call back after 15h00 to confirm delivery(which I attempted several times, holding the line for over an hour)-No luck......When I eventually, emailed a lady called "Shoulin" she told me that payment was late received. To top it all, I emailed her my proof of payments that was done long before then, and she didnt get back to me to say "Yes" She was wrong or "No" I was right.</p> <p>I request, an immediate REFUND into my bank account today before 12h00(to be lenient). I will never, reccomend my staff, my business partners nor anyone to this so called "netflorist" supposely to be of great serviced.</p> <p> </p> <p>Services sucks, and are not worthy of being a customer orientated business. With empty promises, lies and *********lness.</p> <p>I'm going to further, this matter with my attorneys today. Will act upon a ***** case, and ****************.</p> <p> </p> <p>D Hendricks</p>

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