Poor Delivery Service

I express my concerns of Netflorist's POOR delivery service on special occasions. I received an email notification, on the 14th of Feb 2019, that my delivery order (Roses and Chocolates) was in-transit unfortunately only the chocolates were delivered…..WHERE IS THE ROSES???

It was highly embarrassing for me given this being our first Valentines Day, that my significant other only received the chocolates only with no roses.

How is this possible when both my orders (Roses and Chocolates) were placed at the same time and one invoice was produced for payment with only one item being delivered.

I am particularly upset at the value (not monetary) of the gift as it is now being delivered a day AFTER Valentines day.

Secondly the roses that were received this morning however the roses were frail with the water in the vase being dirty….in addition the card that accompanied the roses was also of a poor state being folder/dirty. Highly disappointment!

Netflorist you over promised…..and UNDER DELIVERED…..LITERALLY!!!!!!

Order number: ********** 38