Poor delivery and promises

There was an offer for free chocolates for Father's day as you posted. My delivery was for the Saturday the 18 June 2022 but I had only been delivered my hoodie I purchased. When I called through on Sunday morning being fathers day I was then told my missing items including the chocolate will be delivered on Sunday which was Father's day which was acceptable yet I didn't receive any delivery. I called in today to get a completely different story. I was told that I did not purchase from the father's day range. Yet there was no specification that I needed to purchase from a specific range. Just within a centre delivery date.2ndly my order was not even fully delivered my father's day card and Ballon which I paid for was not delivered. So what's the point in offering extras which we pay for and not drliver them. I will be taking this up with consumer watch as you guys are miss leading the public enticing people to buy from you guys and then not delivering on the promises you made in terms if free stuff. Very disappointing from netflorist.