POOR CUSTOMER SERVICE

2 April 2015<br> At first i thought wow, what great service! The Netflorist telephone consultant who processed my order, ensured that my delivery will be processed today, so I cancelled my order with Flowerniche as they're are only able to deliver the arrangement after the Easter weekend. To my dismay, I receive an e-mail confirmation of my order saying that the flowers will only be delivered the 7th April 2015. So disgruntled... I called them back to query this. The consultant then tellss me there is nothing she can do to assist me and i can cancel my order. Very dissapointed :( after all my efforts...no gratification!