Poor and Pathetic Service

Be careful of delivery dates provided by Netflorist! The gift you ordered will not necessarily be delivered on time. I am extremely disappointed!!!! Even when I enquirer on delivery status, the so called ticket was resolved and my loved one still did not receive the gift. When the gift was purchased it showed that the next delivery date was on the same day. (that was yesterday) when I gone the receipt the delivery date was change to 30 July 2020. When I inquired about the deliver today they said that the package is only on be delivery on the 31 July 2020. I asked the agent what is going on and she could answer. She just told me the according to her the gift will be delivered tomorrow. She then said that she will call the Cape Town call Centre and she will call me back. Guess what I’m still waiting on her to return my call. The level of service they provide is poor and pathetic. They should be ashamed of themselves. Moving delivery dates with notifying the customer. This gift was supposed to be a birthday gift on the 29th July 2020. Same on you Netflorist!!!!!