PATHETIC SERVICE & PRODUCT QUALITY

I placed my first order with NetFlorist more than a month ago. I used the cell phone app to place my order of a Samsung S8 Edge personalized phone cover. The phone app is not working properly as it did not give me an option to add an image. the next day i called in to find out if i would need to email through the photo or how does it work. the lady then advised that i needed to upload it on the app which was impossible. i then emailed it to her and she 'sorted' out the order for me.

they delivered the incorrect phone covers twice to me. this was a gift for someone and it has become frustrating having to call in almost everyday. Extremely bad communication between staff and customers. it is ridiculous on the quality of product that we are receiving.

they should just close down!!!!!!!!!!!!!!