Pathetic Service Level

<div class="" style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18px; white-space: pre-wrap; background-color: #ffffff;" data-block="true" data-editor="83u8j" data-offset-key="4pmhj-0-0"> <div class="_1mf _1mj" style="position: relative; direction: ltr;" data-offset-key="4pmhj-0-0"><span data-offset-key="4pmhj-0-0">Hi,</span></div> </div> <div class="" style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18px; white-space: pre-wrap; background-color: #ffffff;" data-block="true" data-editor="83u8j" data-offset-key="7g0n-0-0"> <div class="_1mf _1mj" style="position: relative; direction: ltr;" data-offset-key="7g0n-0-0"><span data-offset-key="7g0n-0-0">&nbsp;</span></div> </div> <div class="" style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18px; white-space: pre-wrap; background-color: #ffffff;" data-block="true" data-editor="83u8j" data-offset-key="bbumc-0-0"> <div class="_1mf _1mj" style="position: relative; direction: ltr;" data-offset-key="bbumc-0-0"><span data-offset-key="bbumc-0-0">I will never ever in my life use netflorist or recommend it to anyone, your service and customer response is shocking to say the least, I had 2 deliveries schedule for the 6th of May,</span></div> </div> <div class="" style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18px; white-space: pre-wrap; background-color: #ffffff;" data-block="true" data-editor="83u8j" data-offset-key="ci11-0-0"> <div class="_1mf _1mj" style="position: relative; direction: ltr;" data-offset-key="ci11-0-0"><span data-offset-key="ci11-0-0">&nbsp;</span></div> </div> <div class="" style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18px; white-space: pre-wrap; background-color: #ffffff;" data-block="true" data-editor="83u8j" data-offset-key="3cbkc-0-0"> <div class="_1mf _1mj" style="position: relative; direction: ltr;" data-offset-key="3cbkc-0-0"><span data-offset-key="3cbkc-0-0">#1 : you arrive at my wife's work to tell her, they have a package for her but they forgot at the shop, i mean come on really how *********** are you staff firstly to do something like this and secondly ruin the surprise, so they arrive later to make her sign for a package then say on no sorry its the wrong package then accuse her school of *****ing the package out the back on the truck, so wasted time again to go through the security cameras and wasting time cause your drivers cannot do their job right. then a phone call at 7.30pm on a Friday night to say my package is around the corner from my house and no delivery, so i finally got my package on the 7th of may around 1 pm, </span></div> </div> <div class="" style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18px; white-space: pre-wrap; background-color: #ffffff;" data-block="true" data-editor="83u8j" data-offset-key="bf710-0-0"> <div class="_1mf _1mj" style="position: relative; direction: ltr;" data-offset-key="bf710-0-0"><span data-offset-key="bf710-0-0">&nbsp;</span></div> </div> <div class="" style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18px; white-space: pre-wrap; background-color: #ffffff;" data-block="true" data-editor="83u8j" data-offset-key="5fdnt-0-0"> <div class="_1mf _1mj" style="position: relative; direction: ltr;" data-offset-key="5fdnt-0-0"><span data-offset-key="5fdnt-0-0">#2: you arrive at my mothers house and do exactly the same thing deliver box of chocolates and no teddy bear. no phone or anything to fix the problem, then on Saturday you delivery the teddy to my knowledge, only on Sunday when i arrived there to find out #1 you delivered Lindt chocolates when i ordered sally Williams nougat, and you only delivered 1 box on Friday of lindt then on Saturday when you deliver the rest of the order you bring the 2nd box of Lindt chocolate again to say sorry for messing up the order when in fact you got everything wrong its was suppose to be 2 boxes of sally Williams nougat not to boxes of Lindt chocolate.</span></div> </div> <div class="" style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18px; white-space: pre-wrap; background-color: #ffffff;" data-block="true" data-editor="83u8j" data-offset-key="1jjj-0-0"> <div class="_1mf _1mj" style="position: relative; direction: ltr;" data-offset-key="1jjj-0-0"><span data-offset-key="1jjj-0-0">&nbsp;</span></div> </div> <div class="" style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 18px; white-space: pre-wrap; background-color: #ffffff;" data-block="true" data-editor="83u8j" data-offset-key="1j5ff-0-0"> <div class="_1mf _1mj" style="position: relative; direction: ltr;" data-offset-key="1j5ff-0-0"><span data-offset-key="1j5ff-0-0">not 1 Manager has ever contact me to apologise for this inconvenience or ever try fix the problem. What gets to me the most is how you manage to ruin the experience and charge R70 delivery for this pathetic service. will never ever use your services again </span></div> </div>