1 reviews | Active since Mar 2014
Pathetic Service from NetFlorist in time of grieving
Good day, Order No *** refers. Can you please advise when the order will be fulfilled? This order was placed on 01 August 2024 and to date no delivery has occurred. I understand that there is/was no stock - but why is your website not up to date with this information? I would have never placed an order of these teddies if I knew it was going to take this long. An email was received from Netflorist stating the stock issue. A response was sent but then Netflorist fell off the face of this earth and no response was ever received again. These two teddies are for little girls who have lost their father. Now it must be delivered long afterwards ? Can Netflorist pull up their socks and get this issue sorted ? IT IS NOT ACCEPTABLE. Kind regards, Claudia Maytham.
I did ask in my first email when the stock of the white teddy bear will be replenished but no response ??
I have just been told again that there is no stock of the white teddy bear and it can be replaced with the brown teddy bear.
I don't want the brown teddy bear!
Can NetFlorist not be sympathetic and realise that the main reason for this order is because of losing a loved one.
It is 13 days later after placing the order.
No stock and no assistance from Netflorist.
No one is even bothered to reach out to the client to find out how they can assist. I have to fight to get this order action and issue resolved.
Is there no other teddy bear/soft toy that can be used and engraved so that this order can be issued ??
Please stop being so pathetic and help us get our order out so that we can sympathise with our loved ones.
I did ask in my first email when the stock of the white teddy bear will be replenished but no response ??
I have just been told again that there is no stock of the white teddy bear and it can be replaced with the brown teddy bear.
I don't want the brown teddy bear!
Can NetFlorist not be sympathetic and realise that the main reason for this order is because of losing a loved one.
It is 13 days later after placing the order.
No stock and no assistance from Netflorist.
No one is even bothered to reach out to the client to find out how they can assist. I have to fight to get this order action and issue resolved.
Is there no other teddy bear/soft toy that can be used and engraved so that this order can be issued ??
Please stop being so pathetic and help us get our order out so that we can sympathise with our loved ones.