Pathetic Service Delivery Complaint - Netflorist

1. NetFlorist has failed their standard of service and core services, forget same day delivery, you cannot even deliver within 2 days, 2. My order was placed on the 28 November 2022 for delivery on the 30 November 2022 for an anniversary gift. 3. Only part of the order was delivered on the 30 November 2022, 4. Your delivery company calls me at 17h45pm to ask me if I'm still at work? 5. The order was for my wife at her work place to delivered at least by 17H00pm as per your times, this is unacceptable and pathetic service. 6. I spent my hardworking money - over R700 on my order with you but you failed to deliver, your adverts are all false, I should of rather used another service, 7. Netflorist sucks, you are just about the money, corporate rogues, another failing South African service. 8. I have used your services before and it is clear your standards have dropped drastically - you only care about money and not about the customer, I will use another local service provider next time who has better service delivery, 9. I called the call centre helpline on 01 December 2022 at 9h30am and still the remaining order was not delivered, they said it was going to today (01 December 2022) but could not be sure of the time, what horrible of service and I got a patronising poor apology. "Sorry, Nothing else they can do". 10. This is also going on HelloPeter and social media so others can know and also stop using your services, 11. Please investigate and let me know what was done about this, my order was done well in advance and if there was a problem, why do you not call me in advance to advise, horrible pathetic service,