Pathetic service

Poor delivery service order nr: No.:*** My order was set for delivery on the 29 January 2021 and was placed on the 27 January 2021. only 2 of the 2 items were delivered. When i queried netflorist they made no attempt to speed up the delivery on the 30 January. instead they send an email indicating it can only be delivered on the 1st feb. I made numerous calls on the 30 January and no one was able to assist. Utterly disappointed.