Pathetic service at Netflorist...6 days for a small delivery

Pathetic service. Ordered on 18 June and sent proof of payment same day. Followed up on 2 consecutive days and was told they didn't get my proof of payment. Sent it again...4 times by then. No reply (but previous email said case closed which really irked me). Followed up today, because if you dont ...they wont! Still no proof of payment on my order. Sent it again 5th time...order now released but I was told DUE TO MY ERROR OF SENDING PROOF OF PAYMENT LATE, I will be punished and my order will be delayed another 2 days. So 6 DAYS IN TOTAL! Appears that all fingers point to the payments department, think the people there need a wake up call! So if you have 1 week to spare and airtime for 5 emails and 4 calls and the energy to speak to 4 different people, just to send a thank you gift, please make use of them. In my opinion, too much effort and at the end of the day no one cares so you are the loser! By the way I even still decided to use them for a gift only as no florist in Uvongo KZN! Shocking....goodbye Netflorist, love from your ex customer and, oh, I will be telling all of my friends about my lovely experience