Pathetic service and delivery

<p>On the 06/07/2017 I placed an order for a vase and roses to be delivered to my wife's work, around 9:30am as it was our anniversary . I only received confirmation of order around 11:30 am. I was notified; upon delivery I will receive an email. At 4pm I enquired on the delivery . The lady that took my call said the delivery should take place today before 5:30 as per their delivery policy . My response was that as so late. Most companies are already closed by that time, so I advised her that I expected a much sooner delivery since it's obviously a surprise and to be delivered at a persons work . I requested her to cancel the order. However the order was still delivered to my wife who happened to be in the parking lot of her work. She now had to throw out the water from the case as she needed to drive home. What was meant to be something special , certainly not presented by Netflorist as per their company policy. This has got to be worse online or same day service experience from a reputable company . I would never recommend your service to any individual . </p>