Pathetic service

Ordered corporate gift last Thursday to be delivered to Richards bay. It has been a week and it has not been delivered. Called Call centre on Tuesday and spoke to candice who promised to call back with feedback andnever did. Called again yesterday and spoke to Zunaid and promised to give feedback and never did. Called today and spoke to Thandeka. Same story. Called just now and spoke to Wayan. Cannot track order or provide feedback. No point in sending it if it is not delivered before Xmas. Pathetic service. Do not use Netflorist again. Order number ***.