PATHETIC SERVICE

Placed an order for a simple bunch of yellow roses to be delivered to my mom as we are not fortunate enough to spend Mother's day together. It still hasn't been delivered and I also received no notification as to why. Phone the call center to follow up and they informed me the florist did not have stock - I wanted to know what the plan of action was and was placed on hold for almost 20 MINUTES! after which I put down the phone and still don't have any answers! this is the second time I've burnt my fingers with Netflorist. They will definitely not be getting any business from me or my family again.