PATHETIC Service

<p>Nothing like taking the time to go online to a "reliable" site and place an order for Mother’s day.... A week before the time to make sure she gets it on time. Ordering 3 special things, this is when the nightmare began... Tracking my order was a joke and a lie, as what was marked as delivered ,never got there, then I needed to try and get hold of them and had to deal with the most *********** uninterested person who did not give a damn. Then I was contacted to say there was no stock of the one item and they would now send some "Beautiful" flowers instead... What a joke, let’s say the arrangement was most definitely the last of the withering flowers left... To my total shock I worked out not all the things I ordered had been delivered. Once again I sat chasing, I eventually tried the live chat, what a joke and again waste of complete time, I then asked for a managers email address to try and get this sorted. Disgusted is an understatement, no answer to my complaint and on my second attempt I got a shocking response with a simple "we apologise" and here is a voucher... scary thing, my mom still has not got her full gift. I am beyond frustrated and disappointed as this is not what I have experienced in the past. This is shocking and disgusting.... NETFLORIST, you have lost a client... perhaps spend some of your budget on training your so called management. I have paid for something and still sit here without it being delivered. Taking my money was ok, now I sit at a complete loss no one to help and my gift half delivered ….Thank you for NOTHING, PATHETIC SERVICE!!!!!!!!!!! </p>