MS
Melonice S

1 reviews | Active since May 2017

11 May 2017, 16:12

PATHETIC SERVICE

<p>I have placed an order with Netflorist yesterday on the 10th of May. I dealt with a consultant who was very average and since I come from a service environment I had to tell him to do his job. Long story short I had an order that had to go out today I was assured it will be delivered today. A lady called me saying they do not have my item in stock so I need to change it which I did then she further said okay its on the truck already how they magically knew what I was going to choose is unheard of. I then told the lady this order needs to be out by 3pm and she said if its not out they will deliver to the recipients home address. I being the proactive person that I am call in with the new address and the sloppy consultant who spoke as though she was chewing grass says your order will be delivered tomorrow.</p> <p>I spoke to 4 different Netflorist consultants and they sound as though they were taken off the street and really didnt want to be there.</p> <p>It is appauling that my order will only be delivered and they have totally *****ed their reputation in my eyes.</p> <p>My employer uses Netflorist alot and I am surely taking this up with my management.</p> <p>#disgusted</p>

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