Patetic service and communication

<p>So it was mothersday on the 14th May 2017. We placed an order with ebucks through Netflorist to send it to our mother in Jeffreysbay.</p> <p>To may dissapointment I phoned my mom the Teusday to hear if she received it. No nothing. So I started phoning netflorist. After the 4th time i spoke to one of there people i was still not informed of where my order is and like all 4 said they will get back to me im still waiting for them. So i then got hold of a sales email and spoke to Duduzile Sithole. After numerous emails she tracked my order and informed me they placed it on hold because they dont send flowers to Jeffreysbay. Now im still waiting to hear from her to solve this and explain to me why NO ONE could have phoned me and told me this in advance. They still have not gotten back to me with a plan of action.</p>