Partial Refund on a bad delivery.

What they showed on the website and what they delivered fell short of their website picture. The fruit basket that was ordered had no basket. The fruit was left with a neighbor, when they had the telephone number of the recipient, whom they should have called. After much back and forth e-mails between myself and the head-office, I was eventually refunded about 75%. So I suppose I have to be “Thankful .”