Over priced goods for Zero service Delivery

Absolute worst company to order goods from 2 hours away from my delivery being 2 days late... Apparently the drivers are never reachable so no one at netflorist can get hold of a driver to check why the order is not being delivered and not manager is available when asked to speak to one. Useless company where you pay ridiculous prices for convenient deliveries which anyway doesn't happen as per their SLA