Order Placed on the 26th January 2018 and still no delivery on 14 February 2018

I placed my order on the 26th of January 2018 and paid in full instantly for a delivery on the 14th of February 2018, as I write this the delivery has still not been done. I have called their offices at three times already today form morning and we still don't have delivery. The status on the website remains what it was over two weeks ago, "Order being processed". I am still baffled by all of this since they are based in Sandton and the delivery address is also Sandton, so from Sandton to Sandton yet still no delivery. For a business that is centered on convenience and the celebration of love, how do you reconcile this great inconvenience and heartbreak?!

I would have received much better results had I just delivered the products myself, these are my regrets.

NetFlorist is a bad company, pure *****, and ****************!