Order never delivered

Netflorist does not deliver on time, they make empty promises, they lie and worst of all, they **** up birthdays.

16 June Placed my order.

23 June The gift had to be delivered – had no feedback, had to call them, only to tell me the gift was not shipped, BUT production was done, and that delivery would take place the next day. I had to stay on the line for this arrangement to be made.

24 June No delivery. I had to phone again, only to go through the same process and the same promise. They offered me a voucher (wow thanks, that’s gonna fix the birthday **** up) – as if I will ever support them again.

25 June No delivery. After no answer, I sent an email, stating that I need an update on when delivery will take place. Only received an automated mail.

26 June No delivery, no explanation, no update.

27 June No delivery, no explanation, no update.

28 June No delivery, no explanation, no update.

29 June I phoned again, was promised that the gift will be delivered the next day. Got an email to confirm artwork with some random family’s photo, rep**** this is not my order, got an email back “sorry for the confusion”.

30 June I phoned again, was promised that the gift will be delivered the next day, in the morning or early afternoon. In fact, they would send me a photo of the already finished product to make sure the gift was what I ordered. Received nothing.

1 July Received an email telling me the gift I ordered is out of stock, no phone call.

ARE YOU ****ING KIDDING ME?

The only reason I use Netflorist is because they can deliver a gift on the actual birthday. Oh no wait, you ****ing cant.