Not very happy this time round

We ordered a hamper for my dad as we have done the last few years, because his birthday is always close to Father's day... Usually we purchase 2 hampers, it goes to one address and we pay courier only once.... However now we would've paid courier twice, just because it's 2 hampers. The lady that assisted me said that's how it works now, it was an outlying area. Also my credit I had wasn't working, so I struggled for a few days to purchase this....

Eventually we settled on one bigger hamper and paid courier once... However afterwards we found out that my dad would be here with us.... I changed the address on 6 June, I was told it was changed, and yesterday (13 June), it was delivered to the original address..... My dad is here with us, it's his birthday today, and his gift is 12 hours away because apparently with outlying areas it can't be changed.... Which doesn't even make sense to me....

I'm happy that he'll still be getting his gift eventually, but he's busy moving back here.... So if he was moving this week, it would've had to be rerouted.... This was first time we had issues, and now we probably won't use your services again anyway...