Not impressed and very frustrated. 100% DISsatisfaction guaranteed.

I’m am seriously disappointed with the service from NetFlorist.

Firstly I struggled to find anything you deliver to Queenstown. I’ve ordered before, but this time nothing was available that could be delivered to Queenstown. Not even the most basic flowers.

Your website is hanging, cutting out etc.

I ordered a gift to be delivered to me in Johannesburg on Tuesday, yet your driver could not find the address. It’s Cell C head office and can’t be missed. I did not even receive a call from the driver, just a lame e-mail about non-delivery. I am literally 6km from your offices and the driver left your building at 11h30 yesterday. ********** 26

When I called your call-centre yesterday, the agent said she will call me back shortly – guess what NOTHING!!!! I want to know who the agent was that took my call and what has been done regarding her disregard.

I still need to courier that gift to Queenstown, now you costing me MORE money because I must speed deliver that gift to Queenstown – terrible and unacceptable service.

I ordered other gifts to be delivered yesterday for someone else, but again, the simple item selected was out of stock. Your website states next delivery date is 10 May, but even if I wanted to selected that date, your website just says out of stock. I ended up selecting other stuff because I had no other option. I wonder if this delivery will even happen …. ********** 41

I will think twice before using NetFlorist again – I will rather go out buy my own gifts and courier it, then I will be sure it gets done.

Not impressed and very frustrated. 100% satisfaction NOT guaranteed.