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amandac A
1 reviews | Active since Nov 2016
20 Jun 2023, 08:34
Non Delivery of Order placed nearly a month ago for delivery yesterday!
I am extremely disappointed and angry that my order that I placed on the 24th May for delivery on the 19th June WAS NOT DELIVERED!!!!!
I called the call center at midday and was reassured that deliveries to residential areas can get delivered up until 8pm.
Yesterday was my daughter’s birthday and it was to be a surprise for her but instead I had to make an alternate plan last night to order from Chateaux Gateaux.
Please can you REFUND me my full amount as I will not be accepting a delivery the day after my stipulated delivery date.
This is terrible customer service, and I will not be ordering from you again.
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amandac A's updateReviewer Update
20 Jun 2023, 10:29Order No: ***
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amandac A's update20 Jun 2023, 10:29
Reviewer Update
Order No: ***
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amandac A's updateReviewer Update
24 Jun 2023, 11:43And still no reply from Netflorist. All I got when I called the call Center to cancel was that the refund would take 3-5 working days! Still no money in my account!
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amandac A's update24 Jun 2023, 11:43
Reviewer Update
And still no reply from Netflorist. All I got when I called the call Center to cancel was that the refund would take 3-5 working days! Still no money in my account!