Non-delivery of Netflorist order ***

I had placed my order on the 5th of February for flowers for my wife on Valentines day, when the delivery man arrived, he arrived with the incorrect order, he then unformed her (ruining the surprise) that he shall return with the correct order, he only returned after working hours (17:20pm) which meant that my wife had gone home by then.

This morning I have received an email stating that they shall deliver my order today - what the use??, Valentine day was yesterday!

I don't want anything delivered by this company, I want a refund, I shall be complaining on this platform daily until the money is returned to me.

Considering that I had placed my order well before the time, I thought that there would be no problem.

The order code was ********** 60