Nobody answering emails, Website chat or phone calls

I still have no idea whether our gift has been delivered. I have tried phoning, going on the website and trying all sorts of email addresses. Just silence. I really don't know where else to turn. Please note, NetFlorist, I am not a person that usually complains. However this complete lack of communication is not how any company should be run and you deserve a bad review. You are an online company and should very easily be able to adapt to "working from home" scenarios. Something has gone very wrong. Please can someone respond to all my emails. The order number is ***