NO SERVICE AT ALL

ALL YOU GET WHEN YOU PHONE IS SOME WEIRD VOICE . TODAY I PHONED AND QUERIED MY ORDER PAID FOR ON 28 DEC TO BE DELIVERED ON 31 DEC. NO SHOW!!! THE LADY SAID SHE WOULD PHONE ME BACK . THAT WAS ABOUT 2 HOURS AGO. WHAT KIND OF SERVICE IS THIS. I HAVE ALREADY SENT A COMPLAINT TO FNB ABOUT THIS COMPANY. I DONT THINK THEY SHOULD ASSOCIATE WITH PEOPLE THAT DONT DELIVER.