No service at all

2 Stars, because at least their social media team is good. I spent since before 6am trying to place an order for urgent 21st gifts. I only got money today and I really thought by 9am the order would be placed and paid for. Alas, their site doesn't work and their consultants just couldn't care less about helping. 1) my ticket was closed because I didn't respond during loadshedding. 2) couldn't find my order 3) just refused to help. Can't access emails, can't spell, just a general no care attitude. I thought it's a RELIABLE source of gifts. It's the exact opposite.