No one will buy from NetFlorist!!!

For Valentine’s Day my fiancé got me a cute teddy bear some chocolates and a balloon to be delivered. Upon delivery I was given a box and the chocolates and stuff handed to me out side of the box... thinking that was all I thanked then guys and went in to thank my fiancé. My fiancé then asked where the basket was and the balloon and I obviously didn’t know about anything. So getting on the phone with them she calls them no anwser. She emails and then someone replies back saying they will give her a voucher and free delivery signing into her profile she looks for something but the place is so over priced she could find any thing go under a 100 later on she phoned for a refund and the guy was rude he didn’t greet he just said an email will be sent regarding a refund! We still haven’t heard from them and then later on to find the card wasn’t even the card she ordered no owl just the normal heart! I am so disappointed! Rude staff rude courier and just plane well rude all around!the order was placed on the 29th of Jan already you can’t come with the excuse of we don’t have stock that’s utter bull****! Paid outrageous prices for something that wasn’t even portrayed! Woolworths has better service and has way better quality products than NetFlorist like really the leading florist in the country? Gha that’s hilarious I will advice everyone to stay away from Netflorist and rather go to Woolworths better quality and decently priced and way better service!