No feedback after bad service
<p>Email which I sent NetFlorist and still have no feedback from them:</p> <p> </p> <p>The service received from this company was un professional.</p> <p> </p> <p>I could not believe what had happened! </p> <p> </p> <p>Firstly the delivery man arrives at 8:50 which I was so impressed, then only to be disappointed there is NO GIFT!!!! The gift was never in the van. Secondly My husbands surprise and birthday was ruined. The driver then said he will be back in 20 min. So we waited, at 10:36 I called (waited 11 min before someone answered) I spoke to a lady whom could only tell me that the gift was on its way. I told her that we where not home and that I was very unhappy. She took my number and said she will call be back and she never did. I then called back at 11:54 to request some answers and I then told the gentleman to cancel the order and give me a refund! When we arrives back home at 17:20 the gift was delivered!!! This experience was a complete JOKE!!!! The gift arrives in a small box with 4 little items. This is an extreme ripoff! The items in the box is not worth the money spent nor the embarrassment and disappointment on my husbands birthday!!! </p> <p> </p> <p>This is incredibly unacceptable!!! No time, money or words can change what had happened. The disappointment my husband had to go through on his special day is unforgivably!!! </p> <p> </p>