No delivery just excuses

I ordered personalised gifts on the 18th December for family members. On the 22nd Dec i got 3 out of the 4 orders. I was told the outstanding order is rescheduled for delivery on the 23rd Dec. Later the day around 4 ish get an email to say that they have rescheduled again and delivery will take place the 24th. The 24th arrives and I am waiting patiently for my delivery and receive an email saying that the delivery has been rescheduled until 29th December. I called netflorist and guess what the call centre indicates they had a problem with production. I then said why is it that netflorist **** instead of telling the truth that they havent even produced the item, i am now embarrassed as my best friend does not get her present on Christmas day. I find this deeply upsetting. If Netflorist cannot fulfi the orders than like with any other company they should rather have a cut off date for Christmas gifts . Otherwise they are guilty of false advertising in terms of their logo same day delivery. They money hungry because they should have seen that they would not be able to fulfil all their orders. It is after all lockdown so one relies upon online shopping. Very unhappy client.