No delivery and only after I contact them they say they don't have stock, the day after the selected delivery. AWFUL SERVICE.

I ordered a customised pillow for a birthday and it did not arrive on the day of agreed delivery. Sent a query no response for the day. Called in and was told that they did not have stock. A day after the agreed delivery of the item, and me contacting them, this is the experience. Please do not TRUST this awful company with a seriously shocking client experience. I finally get an e-mail, enjoy reading it: Ticket: Re: Your order for delivery on 25 May 2021

Thank you contacting Netflorist

We deeply regret to inform you that one of the items you had ordered online is out of stock . We apologize that we could not notify you before you placed your order. We understand the time and thought one puts in to find the right gift. We sincerely apologize and deeply regret the inconvenience we have cause.

Please be kindly a refund request request has been submitted and it will take 1-3 working days for the amount to reflect

So don't order - bottom line,