NO DELIVERY AND NO REFUND

<p>I have placed an order on the 4th May that was supposed to be delivered on the 6th May,which did not happen.when i call them on the 8th may to query they say they did not recieve proof of payment which is nonsense because i sent through on the 4th may when payment was done.I asked to get a refund send through all relevant details that they request.Now someone calls to say please send those details so we can submit the refund.Really guys is this how you guys do your job.not pleased at all with this service. My refund would of been done already if you submitted on mon!!! you guys ask for payment first but take your own time to refund a client.That is not on at all!!!</p>