No delivery and no feedback!

Order number - ********** 14 I had placed an order around 9:52am, considering that I wanted my delivery to be delivered on the same day. If I wanted it delivered tomorrow I would've done so, quite disgusting for Netflorist. I called the call center twice, and I spoke to two helpful ladies, however they weren't helpful enough if my package could not get delivered. I ended up changing the address because the office was closed when I called the second time. Nobody bothered to call me or let me know what's going on. And that frustrated me even more. Surely I should be notified of such. I am utterly disgusted by this.