NO DELIVERY AFTER CALL TO CALL CENTRE

I am on the phone trying to get hold of someone to resolve my issue. I have been sitting here for more than 1 hr, sent them an email and I realized that it will not be attended too.<br> I placed and order on Monday, I realized that the delivery date on the order was wrong on Tuesday morning. After which I called the call centre to arrange that the delivery date get corrected. The agent confirmed via the telephone that the order will be sent out on the 13th of Feb and that I should sent him an email so that he could send conformation on my sent email.<br> Today, Friday the 13th, I checked online, as I have not received an email notification that the order is on its way. To discover that the order date was still the 14th of February. I tried to call them today and I am not getting through. The order will now be delivered to no man's door. The individual will not receive the intended gift on the date requested. Netflorist is not making an effort to get in contact with him.<br> <br> NETFLORIST TOTALLY FOUND A WAY TO MAKE THIS THE WORST DAY FOR ME PRESONALLY. WHAT A WAY TO SPOIL A DAY FOR TWO INDIVIDUALS...