No delivery .....

<p>I have recieved the most shocking service, my valentines day flowers to Stellenbosh were never delivered so on 15 February (today) at 9am I called the netflorist contact centre. I was told there was a problem with stock but my order would be delivered today with a box of apology chocolates. At 16h45 today I called once again to say there was nothing delivered, the agent put me on hold for over 20 minutes with no response... I wonder perhaps she just simply went home? If you look at my order history you will see I use Netflorist & Netgifts every month or two, so I think I am a special customer? Well I have no words... I placed my order on 30th January so stock should / could not be a problem and not just that but how on earth do I wish a happy valentines on 16 February? Words cannot even explain how dissapointed I am in Netflorist right now! ********** 58</p> <p> </p>