No Delivery

I placed my order on Friday, 27 November 2015 and received a confirmation but couldn't track it on my profile. I logged a call yesterday, 01 December 2015 to ensure that my order is going to be delivered.<br> <br> Your automatic reply said you will get back to me within approximately 9 hours. As expected you didn't - it took you approx. 30 hours. <br> <br> So I called Netflorist this morning to confirm my order is going out today, 02 Dec 2015. It was confirmed that the order will go out today and I received a mail just before 1pm to say it is on it's way for delivery.<br> <br> It is now nearly 6pm on 2 Dec 2015 and I haven't received a confirmation that the delivery was made.<br> <br> I just called the recipient looking like an idiot having to ask if the delivery was made - the answer as expected is that she hasn't received anything.<br> <br> This is the second bad experience in 1 year I have had with Netflorist.<br>