No delivery

My dad is away in the Western Cape and my family and i wanted to make the day special for him, especially since he's on his own. I paid and processed for a gift hamper on Sunday 24th May 2015, delivery was clearly stated for the 26th May 2015. I received an invoice from the supplier confirming delivery on Tuesday 26th May 2015. (Which is my dads birthday) after following up the whole day i was finally advised at 15:40 that delivery will only take place tomorrow. They refuse to take responsibility for late delivery blaming the courier RAM. I telephoned RAM and they advised me that the gift is in Worcester awaiting delivery instructions. What a birthday gift..... ill have to tell my dad about the surprise so that he doesn't think we've written him off. What a complete and utter let down and I'm extremely unhappy with the service i have received from Netflorist. Ive used them often in the past, but never ever again. Thanks for nothing. My refereance/order number is ***.