zH
zahira H

1 reviews | Active since May 2015

11 May 2015, 15:39

NO DELIVERY

I had placed a Mother's Day Gift order on Friday the 08/05/2015 between 11h15 and 11h45 and had asked for the delivery to be made the same day as that what it said on the net. On speaking to a consultant, she had advised that the gift can only be delivered on the 09/05/2015 Saturday which i had agreed to telling her that as long as it arrives before Mother's Day. On Saturday at 06h08am, I had received an email stating that my delivery was on it's way. The delivery had not been made at all. saturday and sunday(Mother's day)had passed and the delivery was not made. I had called in this morning and was told that there was no stock of the item until this morning. I was even more furious as they sent an email stating that the delivery was on its way-how misleading is this? They are quick to debit my account as soon as the order was placed but cannot keep a person properly informed. I support Netflorist all the time and this is the pathetic service that I get in return...

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