Nine months and still no respond

24 May 2022, 22:59 The order was never received and I sent numerous emails to orders@netflorist and till today I have not received any responce. All my emails are being ignored and same goes to the agents we chatt with

Good Day, you are chatting with Zandile. Please provide me with your name, surname and email address for security reasons. Monica Hlope *********** Feb 16, 12:00 PM D Daisy Thank you, unfortunately the order wont be delivered today as this area is not services daily by the courier, they have advised they can only have it delivered tomorrow 17/02/2022. I apologise that the order has been delayed for so long and we will process a delivery fee credit into your profile once the order has been delivered to compensate for the delay They have been saying that since the 14th and its not good enough Every day Iv been told that delivery will be made tomorrow Feb 16, 12:06 PM D Daisy I apologise that we have let you down and we didn't deliver on the requested date, I will attach the information from RAM couriers so you can see the information I am giving you is true D Daisy Due to no response, I will be closing this chat. For further assistance feel free to contact us on **********email us on *********** Thank you for contacting us, have a good day. 18 Feb 2022 Good day, Please advise why the courier screen shot reflects East London and yet the delivery should be in Mpumalanga? Feb 18, 3:01 PM D Daisy No problem, Thank you for contacting us, have a good day. Daisy????? Feb 18, 3:03 PM D Daisy Please provide me with your order number? Kindly confirm your name, surname, cellphone number and recipient's details for security purposes? **********44 Monica Hlope, Feb 18, 3:05 PM D Daisy Good day Driver is not sure of this address, he tried calling the client this morning to give him directions, Client was not available. I will try and get hold of the client and make arrangements. Can you kindly give me the correct address I spoke to the driver myself Anele , the question is why is the address showing East London instead of Mpumalanga Feb 18, 3:07 PM D Daisy Its been amended Provience:Mpumalanga Is it possible to cancel this order because same was supposed to be delivered on the 14th and its the 18th and Im still having problems with your company and service. And your driver Anele is a lie also Feb 18, 3:10 PM D Daisy Because its a PER item you will be charged 50% as it states on the T&Cs You are charging me for your incompetence now, you are in the wrong and not me Feb 18, 3:13 PM D Daisy As we were advised from the 3rd party, they do not service the selected area daily