Nightmare

<p>My fiancé was away for work in Ghana 4 weeks ago so he decided to surprise me with with a succulent and chocolates from NetFlorist. The succulent died 3 weeks later as it was planted incorrectly. I contacted them and they arranged for an exchange. I was at the shops when the exchange took place because I was not given a time, so my mother in law dealt with it. I get home to find a different plant and it was messy and sloppy. I phone them, they were closed because its a Saturday so I patiently waited for Monday. I phone first thing on Monday and a lady told me to email pictures and my order number. I did that straight away. I have followed back with her a few times and nothing has been done. The plant that was delivered 4 days ago is already dead. Their products are SO overpriced. I have R20 succulents from Checkers that I've had for months and they are alive and well. </p>