Never again

<p>I ordered a birthday bunch of flowers to be delivered to my friend. I ordered it the day before. I had put all the details in and paid. The following day I heard nothing from my friend- so I phoned Netflorist to find out what time it was going to be delivered, only for them to tell me that the area in Joburg was too far for for them to deliver to. So I gave them another address (which wasn't ideal because then it couldn't be delivered to my friend's work). This was at about 1pm. Then I get phoned again to say that it was now too late and they would deliver it tomorrow. I demanded a refund and have been phoning and emailing since then. It's been just under a month with still no refund.</p>