NEVER AGAIN

On the 8th of March 2016 I ordered an item for delivery for a special birthday on the 11th March 2016 which is today. Order no ***. To my disappointment this order STILL has not left the hub. I would think that on order placed so many days In advanced would get first priority and would be on the first delivery van this morning. I honestly thought it would have been delivered by now. But it still hasn't even left the hub.This is the second time this has happened. Honestly so disappointed. Previously an order was placed in advance for delivery the Friday before valentines day. nothing arrived and no calls were made to the sender or receiver. and after several attempts to contact Netflorist we were told it was out for delivery. Needless to say it arrived the Monday. the package was battered and bruised and not delivered in the standard from which you would expect from Netflorist.