NEVER AGAIN!!

I placed an order on 9 February 2016(order no : ***) for a Valentines Day gift and phoned on 10 February 2016 at 12:05 to follow up on the order. Unfortunately I did not take the lady whom I spoke to details, but she assured me the package would still arrive Friday as specified. Package did not arrive Friday the 12th . I phoned again today the 13th of February at 11:04 and spoke to a man(again I did not take down the name) and he checked your system for my delivery and affirmed that the package is with the courier, but he said he will phone back to confirm this and find out where the package currently is. At 13:24 I received a phone call finally just for them to tell me that sorry but my package will only arrive next week, after Valentines Day! he said that RAM the courier company is closed over weekends....so HOW do they deliver on a Saturday or Sunday as they state on their(Netflorist) website if the couriers don't operate over weekends????? <br> <br> Thanks a million for ruining my Wife's Valentines Day!